USCIS Adds Online Change of Address Service to its Website

Today, the U.S. Citizenship and Immigration Services (USCIS) launched a new web-based service that will allow applicants to submit their change of address information via the USCIS website. This new online service will streamline the process of providing updated contact information, which is legally required of all non-citizens in the U.S. Non-citizens must update USCIS of any change of address within ten days of their move by filling out Form AR-11, the Alien Change of Address Card. In addition, all immigrants with pending immigration cases must notify USCIS of any change in their address.

“Not only is this a terrific service for our customers, in the long run it is a great cost and time saver,” said Emilio Gonzalez, director, USCIS. “USCIS is continuing to retool the agency to get as much efficiency from automation as possible.”

Currently, USCIS processes over one million change of address requests each year. This new online service will reduce processing times and improve the service provided to applicants by USCIS. Applicants will receive immediate confirmation that they have successfully updated their address information.

Early testing of the new online change of address service was lauded by test users, who found the new form both convenient and simple to use. USCIS intends to broaden this service in May 2007 by also allowing applicants with pending naturalization applications to report changes of address online. Currently, however, those individuals should continue to contact USCIS by telephone to report any change of address (1-800-375-5283).

In order to use the new online change of address service, applicants should have the following information readily available:

  1. USCIS receipt number, if you have a pending case;
  2. New and old addresses;
  3. Names and biographical information for family members for whom you have filed a petition; and
  4. The date and location of your last entry into the U.S.

The change of address online service is available online at:

http://www.uscis.gov/AR-11.

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